This Shipping Policy explains how QMRE Lights delivers LED lighting products across Pakistan.
1. Delivery Areas
We deliver to major cities including Lahore, Karachi, Islamabad, and other locations served by our courier partners. Delivery availability for remote areas is confirmed when you place your order.
2. Order Processing
Orders are processed after confirmation through our website, WhatsApp, phone, or in-store sale. Processing time depends on stock availability. In-stock items are usually prepared quickly; made-to-order or special items may take longer.
3. Delivery Timelines
Estimated delivery times:
- Lahore: often same-day or next-day for in-stock items, depending on order time and location
- Other major cities: typically 2–5 business days after dispatch
- Remote areas: may take longer based on courier coverage
These are estimates, not guarantees. Delays can occur due to weather, strikes, courier issues, or incomplete addresses.
4. Shipping Charges
Shipping charges depend on city, package size, and weight. Some orders may qualify for free or reduced delivery based on order value or promotions. Final shipping cost is confirmed before order completion.
5. Order Tracking and Updates
We may share courier details or delivery updates by phone or WhatsApp. Please keep your phone available so the rider or courier can reach you.
6. Failed Delivery Attempts
If delivery fails because of an incorrect address, unreachable phone number, or refused package, extra delivery charges may apply for re-attempt. Please provide accurate information at checkout.
7. Inspection on Delivery
Please inspect packaging on delivery. If the box is badly damaged, note it with the courier and contact us immediately with photos. This helps us resolve transit damage claims faster.
8. Store Pickup
Customers in Lahore may pick up orders from our store at Makkah Electric Center, Beadon Rd, G-9 Garhi Shahu, after confirmation.
9. Contact for Shipping Questions
WhatsApp/Phone: +92 302 4494959
Email: qmregf@gmail.com