Terms of Service

Last updated: July 4, 2026

Welcome to QMRE Lights (“we”, “us”, “our”). By accessing qmrelights.com, placing an order, or contacting us on WhatsApp, you agree to these Terms of Service. Please read them carefully before buying LED lights or related products.

1. About QMRE Lights

QMRE Lights is a lighting business based in Lahore, Pakistan. We sell LED bulbs, ceiling lights, rope lights, chandeliers, smart switches, and related products online and through our store.

2. Eligibility

You must be able to form a legally binding contract under Pakistani law to place an order. By ordering, you confirm that the information you provide is accurate and complete.

3. Products and Pricing

We try to display product details, images, and prices accurately. Prices are shown in Pakistani Rupees (PKR) unless stated otherwise. Product availability, specifications, and prices may change without prior notice.

Slight differences in color or finish can occur due to screen settings or manufacturing batches. If you need an exact match, contact us before ordering.

4. Orders

Orders may be placed through our website, WhatsApp, phone, or in-store. An order is confirmed only after we accept it and communicate confirmation. We may cancel an order if a product is out of stock, priced incorrectly, or if fraud is suspected.

5. Payments

We may accept payment methods such as cash on delivery (where available), JazzCash, EasyPaisa, bank transfer, or other methods we communicate at checkout. Payment must be completed according to the agreed method before or at delivery, as applicable.

6. Delivery

Delivery timelines depend on your city, courier conditions, and product availability. Please review our Shipping Policy for details.

7. Returns and Refunds

Returns and refunds are handled under our Return & Refund Policy. Some products may be non-returnable once installed or used, except where defective.

8. Website Use

You agree not to misuse our website, attempt unauthorized access, scrape content at scale, or interfere with site security. All website content, branding, and product materials remain our property or that of our licensors.

9. Limitation of Liability

To the fullest extent allowed by law, QMRE Lights is not liable for indirect or consequential losses arising from product use, delayed delivery, or website downtime. Our liability for any order is limited to the amount paid for that order.

Customers are responsible for safe electrical installation by a qualified electrician. Improper installation may void warranty and is not our responsibility.

10. Governing Law

These Terms are governed by the laws of Pakistan. Disputes will be handled under the jurisdiction of courts in Lahore, unless otherwise required by law.

11. Contact

For questions about these Terms, contact us at qmregf@gmail.com or WhatsApp +92 302 4494959.